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Exercise your privacy rights

Use this form to start a data-subject request. We will help identify the right controller and route the request when ASAI Labs is acting as a processor for your organization.

DSAR intakeGDPR Articles 15–22[email protected]
For Store Contact, Store assignment and Protocol Submission data, the organization that requested the work is normally the controller. You can still send the request here and ASAI Labs will help route it.

Your available rights

GDPR right

Access

Receive a copy of personal data and information about its use.

GDPR right

Correction

Fix inaccurate or incomplete personal data.

GDPR right

Erasure

Ask for personal data to be deleted where the GDPR permits.

GDPR right

Restriction

Ask for processing to be limited in the circumstances provided by law.

GDPR right

Portability

Receive certain data in a structured, commonly used format.

GDPR right

Objection

Object to processing based on legitimate interests.

GDPR right

Withdraw consent

Withdraw optional support-chat consent without affecting earlier lawful processing.

GDPR right

Automated decisions

Ask not to be subject to a qualifying solely automated decision.

Who should receive your request?

If your request concerns a Store Contact record, Protocol Notification, Protocol Submission, location, comment, image or review result, send it to the organization that requested the work when that organization is identified in your notice.

ASAI Labs is the controller for its own account administration, authentication, service security, direct support and privacy-case records. Email [email protected] for those requests or when you are not sure who the controller is.

Start a request

Submit the details below to open a pre-addressed email to the privacy team. The form does not upload your information to this website.

Do not include passwords, API keys or identity documents in the first message.

What happens next?

We may ask for proportionate information to verify your identity where there are reasonable doubts. An identity-document copy is not required by default.

The controller normally responds without undue delay and within one month. That period may be extended by two further months for complex or numerous requests, with notice and reasons given within the first month.

You may also complain to the supervisory authority where you live or work, or where an alleged infringement occurred. ASAI Labs' lead supervisory authority is the President of the Personal Data Protection Office (UODO) in Poland.